• Brownsburg Public Library now offering a “Text-A-Librarian”

    October 24, 2011 No comments

    Responding to the popularity of text messaging, Hendricks County residents can now ask questions and get information from the Brownsburg Public Library by text message. 

    On average, Americans text message almost twice as much as they talk on mobile phones, according to a recent Nielsen Mobile Survey, making it a preferred means of communication while on-the-go. “Recognizing the increased use of text messaging by patrons of all ages, we felt it important to offer a way to communicate with the library via text messaging,” said Amie Thomas, Public Services Administrator. “The new service provides an easy-to-use interface for our librarians and maintains the privacy of our patrons’ information.” 

    For patrons who are unable to ask a librarian in person or online, or those who simply prefer texting over talking, the Text a Librarian service provides a convenient option for getting info on their mobile phone from the helpful information specialists at Brownsburg Public Library. 

    With Text a Librarian, patrons ask questions by sending text messages with their mobile phones and librarians answer on a web-based interface, keeping a “live archive” of all the questions and answers. The service does not display phone numbers and generates an anonymous ID for each patron in order to reference conversation history. Using the service is easy. Text bburglibrary to 66746 for instructions. Message and data rates may apply. 

    Text a Librarian was developed by Mosio, an award-winning mobile technology company that enables companies and institutions to harness the power of mobile communications. 

    “Mobility is a way of life for most students and increasingly for society in general, making the way in which we stay connected a central issue for many libraries,” said Noel Chandler, Mosio CEO. “Text a Librarian makes it possible for students and patrons to tap into the wealth of knowledge of local librarians from their mobile phones, while keeping patron information private and secure.” 

    For more detailed information about the Text a Librarian service at Brownsburg Public Library please visit www.brownsburg.lib.in.us.

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